Maybe failing is a tough word, but there are frustrations and disengagement

As a business owner, and manager you know you need your employees to be more effective and to be able to take on more responsibility.

“Most companies don’t offer sufficient training for frontline managers or structure their roles to create the most value. Aggravating the problem, senior leaders are often unaware of the issues that hinder frontline performance …”

– McKinsey Quarterly.

Most publications point to the CEO or business owner as the source of the problem! The McKinsey Quarterly cites insufficient training as the reason for low manager performance.

I disagree!

I believe the reason frontline managers fail to succeed and perform is NOT because they don’t have enough training, but because they lack the right system to leverage the training they DO get.

The problem is not lack of training, but failure to create a company training system that really works for the company, the frontline managers AND the frontline employees.

I am Liz Cosline, Team Enhancer, Coach and a former manager with more than 23 years of experience in what does work and what doesn’t work for managing PERMANENT change for frontline managers. I have helped other companies TRANSFORM their cultures, and now I want to help you do the same!

As a business owner you know turnover is costly. You’ve heard the stats, an $8.00 an hour employee costs approximately $3,500 to replace, you probably even know that it costs 25% of an employee’s salary to replace that employee when they walk out.

You know you are losing thousands of dollars in turnover, lower performance and training that never sees implementation within the workplace. You know you are tired of the employee complaints about managers and lower than average performance by your teams.

Publications spew these statistics and tell CEOs to buy MORE training, train the frontline business managers and YOU HAVE! But, what has changed?

NOTHING!   It is known that about 30% of trainings are retained if not maintained.

Am I right?

Well, you haven’t failed. The advice has failed you by leaving out the MOST IMPORTANT part of the training formula.

Every successful company must have a leader that cares.  An effective leader believes in the team. Listens, moves obstacles out of the way, and supports the team to success.

Easy to say but how do you get it done?

Want some good news?

You already have all that it takes to reduce turnover, decrease employee complaints, improve performance and enhance customer service! If you’ve been investing in training already, now it’s time to transform your company performance by using a system that ensures training works for you instead of against you.

The secret is to…

Unlock the Potential of Frontline Managers

The most influential member of your company’s team is your frontline manager. Ironically enough, the frontline manager is also the most costly member of your company when they do not perform well.

• The frontline manager supervises the frontline employees who interface with your customers.
• The frontline manager takes your directives and is responsible for communicating these to the people who actually do the work.
• The frontline manager is the one that can cultivate a culture of respect real-time in the company – OR NOT.
• The frontline manager is also the single most important indicator whether employees will stay – OR NOT.

Bottom line, the frontline manager holds more power and influences more connection points in your company than any other position. This is why GREAT LEADERS hire and retain GREAT FRONTLINE managers and invest in creating a training system that supports these Herculean producers.

Employees are disengaging and no one can blame them.  It’s not about blame it’s about finding the solutions and getting them engaged again. Employees want a foundation to work from and that is the frontline manager.  The frontline manger wants support.  Employees are nervous from the economy and decisions being made and it’s time to address this with tools, techniques, and a way of being for the managers.

This is why you own and lead the company and they do not. However, they DO have what you need to lead at the frontline level. What they need is support to do their best for the company.

In business, at every size company, often, the fundamental tools for frontline manager success are lacking. These include:

The answer is NOT more training. The answer is a training system that makes training effective and produces permanent change in your frontline managers and their ability to lead your teams.

The answer is…

From the Front Management ™
Training System

The From the Front Management™ Training System will turn your

frustrating management hassles and headaches into:

-

The From the Front Management™ Training System takes the burden off of you as CEO and Business Owner and empowers your frontline managers to grow as professionals permanently and predictably. The system does the heavy lifting for you and takes the guesswork out .

If your frontline managers need improvement in any of the following areas, the From the Front Management Training System can help them to:

If you are really ready to do something that works for your frontline managers, this system can equip frontline managers with the tools for success.

“Finally! Someone who knows how to solve the problem of unsatisfactory performance at the front line. In over 35 years in business, as a frontline employee, frontline manager, and as business owner, I have not seen a training protocol that has the relevance of “From the Front.” This system and Coach Liz takes us back to basics. Rather than taking out a hammer to pound the frontline for improved performance (and, REALLY, has that even helped?), she has created a training system that builds up the frontline managers and teaches them how to elicit top performance from their teams. Anyone who is frustrated with the frontline needs to take a serious look at this program.”

-Barbara Zaga, Owner and CEO, Glasstoration Technologies LLC

“Liz really ‘gets’ essential concepts around maximizing a team and the difference between management and true leadership. And it’s evident that she’s truly passionate about these concepts.”

-Judith Marie, Consultant Human Resources and Legal

“Liz Cosline’s From The Front Management Training System is destined to become the go-to survival guide for anyone who needs Supervisor/Management training. In my twenty-five years of workforce development training, particularly in Supervisor/Management training, I have witnessed first-hand the performance pain that supervisors/managers face when they have not embraced a team environment or when the company has not had effective training systems in Leadership or Management.

From the Front Management Training System is the right combination of hard-hitting tools, information and resources that can be tailored to any work environment providing a quality driven, professionally written, comprehensive training program. If you are looking for a relevant, sustainable training system that will raise the level of performance within your team, I encourage you to get this program today!”

-Toni Reece, President, The PEOPLE Academy, Inc.

The From the Front Management™ Training System supports frontline managers to:

Your frontline managers are in charge of the employees

who affect your customers.

Customer service is EVERYTHING for your company and profits.

The frontline is the image of your company

and

It is Vital -

The frontline manager MUST be the

foundation for your frontline employees.

This is system puts the power in your frontline managers and empowers your entire frontline, including the employees they manage.

If you want your company to:

You and your company deserve a system that makes your success predictable. Your frontline managers hold the key.

Use this six-month program to ensure that habits are formed by practicing these proven concepts gathered from my 22 years working with frontline managers to succeed and impart the knowledge and praise frontline employees need to ensure a company can expect success.

In addition to my own expertise, I have included experts in virtually every field related to a company’s success, including: finance, self- growth, human resources, legal, small business, information technology, and the coaching field just to name a few.

Each one these people have invested their own expertise to make this system robust and complete. This is the program that has been talked about on Linkedin, Twitter, Facebook, and in the newsletters many of you have received.

The From the Front Management™ Training

System includes:

More than 80 pages of practical techniques, easy-to-implement procedures, and immediate mindset changes you can put to work for your company include:

The system is designed to help you get results from the very first day you use it. It includes ten simple sections:

What is it worth to create a team that can take your company to more success,
increased profits and improved tenure?

–

I was advised to sell this program for $5,000 or more because it will save any company at least 10 times that the first year. I have decided that I want to be part of strengthening our companies in a tough economy and want every company that wants this program to be able to get it right away.

Available for $1177 now and more (in the furture).

I wish you and your team immense success, I am convinced that companies and individuals that address this will be ahead of everyone else.

Liz Cosline

Prove these business publications wrong. Put new power in your frontline managers’ hands.

Get it today!

For just $1177 On special $399.00

Ask about certification at: info@ffmtp.com

Meet Our Supporters

	David Riklan is the president and founder of Self Improvement Online, Inc., the leading provider of self-improvement and personal growth information on the Internet. More info……. His premier Self Improvement website, SelfGrowth.com, gets over 1.2 Million visitors a month. His company also publishes six e-mail newsletters going out to over 950,000 weekly subscribers on the topics of self improvement, natural health, personal growth, relationships, home business, sales skills, and brain improvement.
	Joe Fermano Make it a great day… it’s the only one you’ve got! That’s Joe Fermano’s philosophy! Joe has achieved remarkable success in the Financial Consulting field for the past three decades. He credits his success – reaching the top 1% of his industry to discipline, service & attitude! He’s also a President’s Council and Chairman’s Council Club Member. Joe brings his years of experience of advising people and their “proven” methods of success to listeners world-wide from his weekly Radio Show The “How To Use Your Life” Show! Inspiring interviews & compelling stories of people “using” their lives to their fullest potential is the purpose of the show. Recent interviews include Shevaun Voison, Publisher & Editor –in- Chief Motivated Magazine. Timothy Ferris, Author of “The 4 hour Work Week.” Max Ritz, Allstar Pro-Lacrosse player and star of MTV’s hit series, “The Hills!” Joe continues to consult & speak to Fortune 500 & Fortune 100 Companies. His website www.joefermano.com includes the Daily-Dose Newsletter, MoJo Video Blog and Speaking Information. As a husband & father of three, Joe’s commitment to helping people through the information he collects and shares is rooted in the love he receives and gives to his family and now to you! “Service is the rent we pay for our space on earth.” More info……. e-mail joe@joefermano.com
	Viki Winterton Viki Winterton is founder of Expert Insights Family of Opportunity, including Write Away, Write Now! and thecoachexchange.com communities, Insights and Published! magazines, and co-founder of The Coaches’ Edge Extravaganza. Viki is a respected coach and consultant who has provided successful results for Fortune 500 companies and individuals in varied industries in international and domestic settings since 1989. She has secured advanced studies and certifications from Anthony Robbins, the Life Purpose Institute, and the Institute for Development of Well Being, is an active member of the International Coach Federation and serves on the board of The Coach Initiative for non- profit organizations and leaders. More info…….
	Janet Powers An experienced entrepreneur, self-proclaimed corporate management refugee, media darling, speaker and radio show host, Janet Powers is Founder, President and Chief Executive Diva of the Diva Toolbox. In 2011, the launch of the Diva of Distinction Program was designed to help women in business connect, promote and partner with clients, media and business. Janet’s goal for the Diva of Distinction Program is to help women in business get the exposure they need to succeed. Janet has been featured in over 100 media. Janet is the recipient of the 2011 WIN International Women’s Day Service Excellence Award, 2010 President’s Call to Service Award and was nominated for the NAFE Outstanding Entrepreneur Award. Janet’s passion for helping women to connect with women has helped her to develop partnerships with Pitchrate.com, Simmons Leadership Conference, The Women’s Economic Summit and Blog Talk Radio. Janet’s philanthropic efforts include working with CARE.org, FriendsofMel.org, OvationsfortheCure.org and ArmyofWomen.org. More info…….
	Judith Marie Judith M. Marie has extensive experience as both an HR executive and legal professional. She has held several leadership positions in Human Resources in the Boston area. In addition to working as an attorney, Judith also provides consulting services on Human Resources and Legal matters for a variety of organizations in the Boston area. Judith received her B. A. from Providence College in Providence, RI and her J.D. from Suffolk University Law School in Boston, MA. She is currently a member of the Massachusetts Bar Association, the New England Human Resources Association and the Society of Human Resources Professionals.
	Rena Reese, M.S. – the founder of Soul Salon International, an inspirational multi-media company which offers coaching and consulting, web-design, video creation, publishing support, and fund-raising opportunities for individuals and groups. She is an instructor at The Mindfulness Center in Bethesda, Maryland, radio host, and the author of many inspirational books that support the spiritual and physical revivals of her readers. She is a regular contributing writer to Affluent Magazine, Yang-Sheng Magazine and a featured expert with Success Television. Her company is firmly rooted in public service and sponsors http://HeadedForHealing.com and http://WhatsRightWithKidsToday.com. More info…..
	Karen Langston is a globally recognized authority who embodies the spirit of altruism. A primary tenet of her philosophies is the personal development and growth of others. Karen Langston is an author, mentor, coach, corporate wellness, business and executive coach and keynote speaker. In her role as an internationally recognized Nutritionist and health and wellness coach, she consults with clients across Canada and the US. She has the uncanny ability to create an environment of non-judgmental openness while helping others tackle issues which are deeply personal, aligning strategies, goals and objectives with proven results. More info…..
	Lauree Wangler has extensive experience leading teams to success as a coach, trainer and speaker. She currently leads as Director of Nursing Services for a Skilled Nursing Facility. In addition to working as a Director of Nursing Services she also provides attorney support in legal cases as a Certified Legal Nurse Consultant. Lauree is qualified to provide comprehensive consulting services in legal matters involving a wide range of medical issues. She is a seasoned Registered Nurse with more than a decade of medical experience in hospital and post acute care settings. She is a graduate of Lake Region State College and the Vickie Milazzo Institute National Alliance of Certified Legal Nurse Consultants. Following graduation, she worked throughout Hospitals and Long Term Care Facilities with emphasis on skilled nursing, MDS and leadership.
	David Couper is a career coach, consultant and writer who successfully coached individuals at all levels including CEOs of major companies wanting a new challenge, frustrated souls wanting to make their dream come true, and front-line employees laid off and desperate to get a job. His lates book: Outsiders On The Inside: How To Create A Winning Career…Even When You Don’t Fit In! was published August 2010 by Career Press. He is based in Los Angeles, CA. More info…..
	Lisa E. Ruedemann is Entrepreneur, Food Operations Expert and Co-Founder of RC Global Ventures, LLC -a Multi-Division Corporation for E-commerce, Business Team Building and Coaching, and Song of One Unexpected Life™ S.O.U.L.™. Lisa E. Ruedemann is currently contracted with The Department of Defense as a Critical Thinker for the development of a Global Database Application. Her experience includes Nation-Wide Consulting troubleshooting Healthcare facilities with federal, state, and local inspection compliance issues, operational improvements, budget compliance/cost reductions and labor relations . Executive Chef for exclusive Country Clubs in Miami, Private Catering for the Stars, Restaurants in Boston, South Beach and Key West. Lisa received her Master’s in Health Services Administration from Barry University in Miami Shores, Florida in addition to other academic degrees and invited to join Phi Bata Kappa Society. Lisa is a Nursing Home Administrator, past Board Member for a Miami Chamber Organization.
	Dianne Crampton, founder of TIGERS Success Series, is one of North America’s leading authorities on business team culture and is a sought-after national speaker, business team consultant, leadership team development coach and author. She helps leaders build teams of employees who are as committed to their organization’s success as the leaders are by deploying her proprietary TIGERS process which stands for trust, interdependence, genuineness, empathy, risk and success. Nominated by Merrill Lynch for the Western Region Inc. Magazine Entrepreneurial Awards, her service to socially responsible mergers and workforce development leadership teams spans both the public and private sector. She also authored: ● TIGERS Among Us [http://www.TigersAmongUs.com] – Willing Business Team Cultures & Why They Thrive (2010, Three Creeks Publishing) ● Contributing Author & Management Consultant to the Pfeiffer 2010 Consulting Annual (John Wiley & Sons) ● Contributing author to Working Together: Producing Synergy by Honoring Diversity. (Barrett Koehler 2003) with endorsements from Steven Covey.
	Toni Reece is President of The PEOPLE Academy, Inc., Founder of The Get Inspired! Project and Co-Founder of Express Yourself Network. Toni Reece has been a personal and business development Coach for twenty years and started her first company BaySix Training, Inc. in 1995. In addition to being the first trained practitioner in the United States for the international people-development model, Investors in People, her previous coaching experience includes; Manager of Customer Quality and Director of Continuous Quality Improvement using the skills of coaching to facilitate success in all aspects of customer quality for a Fortune 1000 company, as well as becoming an ISO-9000 Lead Auditor to provide the “people” coaching approach to the “process” approach in workforce development. Toni uses her coaching skills and workflow process skills in concert with a highly passionate ability to work with people at all levels of an organization. As comfortable on the shop floor as she is in the boardroom. Toni Reece resides in the United States and is the President of The PEOPLE Academy, Inc. an international company providing resources and tools for business and personal development. More Info…
	Sandra (Levitin) Morgan is the Founder/CEO/Editor in Chief of Kalön Women (www.kalonwomen.com), an online magazine and blog, Kalon Communities – a networking community, Kalon Klicks – a business directory, and Morning Coffee with Sandra radio show – all designed and geared toward supporting her rapidly growing 65,000 subscriber base of women forty plus. She is also a Mid-Life Strategist who specializes in supporting women through the myriad of life changes after forty.Appointed to the 2011 Board of Directors for IMMN (International Mature Marketing Network)In recognition and appreciation of Sandra’s commitment to volunteer service, she was awarded The President’s Call to Service Award in 2010 for over 4,000 hours of volunteer service.Sandra’s experience and leadership capabilities for the past 30 years led her to be a top salesperson, sales manager and sales trainer for several national and international companies. As a top leader in her field, she moved companies into guiding their training efforts toward the topics of: Developing a Success Blueprint ▪ Creating a Personal Brand ▪ Evaluating “First Impressions” ▪ The Art of Selling ▪ How to Convey Who You Are and What You Do. More Info…
	Jeff Snader started his career in the Marine Corps where he refined his skills in leadership and work ethic. He went on to start two businesses focused on small business technology as well as run a 100 employee sales and market research firm at the ripe age of 31. His burning desire is coaching people, whether in the workplace or on the sports field, in taking responsibility for their actions and challenging themselves to get to their highest level. A session with him might feel like you’re in boot camp but if you buy in to what he’s teaching you’ll leave a better person for it.

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*DISCLAIMER* The information contained in this presentation and product is for education purposes only. This is information designed to help you understand the specific information covered. How you use the information is entirely up to you. While every effort has been made to accurately represent the information along with my opinions and insights, any claims made or examples given, although believed to be accurate, should not be relied on in any way in making a decision whether or not to purchase. This information is an account of what has been experienced, learned, and used. Any testimonials and/or examples used are exceptional results, in no way apply to the uncommitted purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. No savings claims, promises, predictions or guarantees are made of any kind. We have no way of knowing how much money can or will save with this information (if you save any money at all). Merely purchasing this information does not guarantee, imply, ensure, or otherwise suggest you will save money, nor does implementation of said information. If you are unwilling or unable to perform the program, do not purchase this product. Even if you perform all of the above, it is no guarantee of results of any kind. Every business training venture involves some degree of risk and your success and/or failure will depend entirely upon your background, dedication, desire and motivation, as well as other factors both known and unknown, as well as factors beyond your control. It’s up to you to decide what level of risk is beneficial for you. If you cannot afford, or will not use this product, or be committed to making it work, do not buy it. Please read all agreements, notices and disclaimers before purchasing anything.