Listen to the Feeling
There are lots of words that flow from human to human. Some conversations are just for fun, or updates, or just talking about the day. But even in these feeling will come through and at times do not go along with the words. This will only be picked up if the listener is focused on the talker. It is noticing not only the words but the facial expressions, body language, and tone of the speaker. Listening requires being focused and paying attention without having to say anything regarding the listener. There is so much that can take attention away but most of the time we will learn more if we simply stop and hear more than the words.